These are the 21 most common questions our customers ask our IVA advisers. If you have a question that is not among these 21, please visit our additional IVA questions and answers page.

The cost of an IVA comes in two parts: the ‘nominee fee’, which is charged by Debt Lifeboat up to the date of the creditors’ meeting, and the ‘supervisor’s fee’, which is paid to Debt Lifeboat for overseeing the IVA from the creditors’ meeting onwards. You will not personally have to pay any fees because:

- if the arrangement is not approved, Debt Lifeboat will not charge you a fee; and

- if the arrangement is approved, Debt Lifeboat’s fees will come out of your monthly contributions to the arrangement, before creditors are paid.

So, what you agree to pay is what you pay – you don’t pay anything over and above that amount. And it is the creditors who decide on the level of remuneration that Debt Lifeboat receives.